Privacy Policy
Effective Date: November 1, 2024
Effective Date: November 1, 2024
Integrity Pest Solutions (“we,” “our,” “us”)
Business Address: PO Box 124, El Dorado Springs, MO 64744
Phone: (417) 698-4000
Email: service@integritypestsolutions.net
Integrity Pest Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal information when you visit our website, use our services, or engage with us through communication channels such as emails, text messages, and our Customer Relationship Management (CRM) system.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. Information We Collect
We collect personal information through the contact form on our website, service bookings, and our CRM system. This includes:
How We Collect Your Data
How We Use Your Data
We use your information for the following purposes:
Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
Data Security and Retention
We take appropriate measures to protect your personal data:
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
To exercise any of these rights, please contact us at the details above. Cookies and Tracking Technologies
We use cookies to collect data about your interactions with our website, such as your IP address, browser type, and device information. Cookies enhance your experience, help us analyze usage, and improve functionality. By using our website, you consent to our use of cookies. You can manage cookie settings through your browser, though disabling them may affect some features of our website. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Policy Updates
We may update this Privacy Policy as needed to reflect changes in our data practices or legal obligations. Updates will be posted on this page with the revised "Effective Date."
Business Address: PO Box 124, El Dorado Springs, MO 64744
Phone: (417) 698-4000
Email: service@integritypestsolutions.net
Integrity Pest Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal information when you visit our website, use our services, or engage with us through communication channels such as emails, text messages, and our Customer Relationship Management (CRM) system.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
We collect personal information through the contact form on our website, service bookings, and our CRM system. This includes:
- Personal Information: Name, email address, phone number, service-related details (e.g., address, service requests), and payment information (processed securely through our CRM).
- Communication Data: Messages from the contact form, emails, and text messages exchanged with you, as well as service-related communication (e.g., appointment reminders).
- Usage Data: Information automatically collected during your interaction with our website, such as your IP address, browser type, device information, and pages visited via cookies and similar technologies.
- Contact Form: When you submit an inquiry through our website, we collect the personal details you provide to respond to your message.
- CRM System: When you book services or make payments, your data is securely stored in our CRM system. We do not directly collect payment information on our website.
- Automatic Collection: We gather usage data automatically when you interact with our website, including details like your IP address and browsing activity, through cookies.
We use your information for the following purposes:
- Service Provision: To respond to inquiries, schedule services, and send appointment confirmations and reminders. We also process payments securely through our CRM system.
- Marketing & Communication: To send promotional offers or marketing messages if you've opted in to receive them and to communicate with you about your account and services.
- Website & Service Improvement: To analyze website traffic and enhance the user experience. We also assess the effectiveness of our services and marketing efforts.
- Legal Compliance: To fulfill legal and regulatory requirements, such as maintaining billing and payment records.
We do not sell or rent your personal data. We may share your data with:
- Service Providers: Trusted third-party providers who assist in processing payments, managing customer interactions, or providing other services. These providers are contractually obligated to protect your data.
- Legal Authorities: When required by law or to protect our legal rights and obligations.
We take appropriate measures to protect your personal data:
- Storage: All personal and payment data is securely stored in our CRM system, which processes payments via a PCI DSS-compliant provider.
- Retention: We keep your data only as long as necessary to provide services or meet legal requirements. When no longer needed, your data is securely deleted or anonymized.
- Protection: We use encryption and other security measures to safeguard your data during transmission and storage. However, no system is 100% secure, and we cannot guarantee absolute data security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccuracies in your data.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the “unsubscribe” link in emails or contacting us directly.
- Data Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at the details above.
We use cookies to collect data about your interactions with our website, such as your IP address, browser type, and device information. Cookies enhance your experience, help us analyze usage, and improve functionality. By using our website, you consent to our use of cookies. You can manage cookie settings through your browser, though disabling them may affect some features of our website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy as needed to reflect changes in our data practices or legal obligations. Updates will be posted on this page with the revised "Effective Date."